Thursday 12 March 2015

Links and support services

Elephant In The Room is the QMU's mental health support campaign to raise awareness and provide links between students and support services. We have researched online help, counselling services and helplines and they can be accessed below:

Urgent help:

A GP can help by talking to you about your feelings and arranging support.

NHS 24
Phone: 08454242424
This is a 24 hour helpline where you will be asked to outline the situation. Emergency treatment can be arranged if needed.

Emergency services
Phone: 999
Emergency services can arrange to send an ambulance if needed, or for police to check on the wellbeing of a person you are supporting.

Free/affordable local counselling services:

University of Glasgow counselling
Address: 67 Southpark Ave, Glasgow, Glasgow City. G12 8LE.
Phone: 01413304528
The University of Glasgow offers free counselling to all students. Visit their website to arrange an appointment here: 
Alternatively, 30 minute drop in sessions are available Monday to Friday 11am – 1pm and every Thursday evening. Visit this website to book your drop-in session:

Sandyford Central
Address: 2/6 Sandyford Place, Glasgow. G3 7NB.
Phone: 0141 211 8130 (3.30am to 4.30pm Monday to Friday)
Walk in clinics and appointment clinics are available. Visit for a list of opening hours.

Time Out Scotland
Address: Albany Centre, GCVS, 44 Ashley Street, Glasgow. G3 6DS.
Phone: 0141 332 244 (This will put you in contact with GCVS, where you can leave a message for Time Out.)
Time Out Scotland are a self-help support group who meet every Wednesday between 7.30 and 9.00pm. They currently charge £2/£1.50 per session depending on whether you are employed/unemployed.

Address: Suite 4, Melisa House, Brand Place, Glasgow. G51 1DR.
Phone: 0141 552 4434
Lifelink offer a range of services in one-to-one counselling, stress management, group work, etc. You can get a referral from a GP, or do a self-referral here:

Local rape crisis centre
Address: 5th Floor, 30 Bell Street, Glasgow. G1 1LG.
Office phone: 0141 552 3201
Helpline: 08088 00 00 14

Free online courses
Cognitive Behaviour Therapy aims to improve your patterns of thought.

Living Life to the Full

Living Life
Phone: 0800 328 9655 (opening hours: Monday – Friday 1pm – 9pm)

Provides online self-help guides for a range of mental illnesses and stress

Online self-help based on CBT for depression

Steps for Stress
A guide for reducing stress levels

Podcasts on a range of topics, from depression and anxiety to low confidence and sleep problems.

Run by the charity Mind, Elefriends is 'a supportive online community where you can be yourself'.

For more information about mental health generally:

Phone: 0141 530 1000
Postal Address: Brunswick House, 51 Wilson Street, Glasgow, G1 1UZ

The Blurt Foundation
Email via website:
Postal Address: The Blurt Foundation, CIC, Devonport, Guildhall, Ker Street, Plymouth. PL1 4EL.

List of mental health helplines:

Depression, suicide, and anxiety:

Action on Depression
Phone: 0808 802 2020
Post: ‘Thorn House’, 5 Rose Street, Edinburgh, EH2 4PH

Breathing Space
Breathing Space is a free and confidential phone line for anyone experiencing low mood, anxiety, depression, or anyone in need of someone to talk to or unusually worried.
By phone: 0800 83 85 87
Mon – Thurs 6pm – 2am, Fri 6pm – Mon 6am

Provide help for people feeling distressed or generally needing someone to talk to.
Phone: 08457 90 90 90
Post: Chris, PO Box 90 90, Stirling FK8 2SA

Childline is a 24 hour helpline where young people aged up to 19 can talk to a counsellor.
Phone: 0800 11 11

Survivors of Bereavement by Suicide
This group offers support to people bereaved by suicide
Phone: 0844 561 6855 (9am – 9pm)
Post: The Flamsteed Centre, Albert Street, Ilkeston, Derbyshire DE7 6GU

Offers advice, information and support by professionals to anyone up to the age of 35 who is worried about themselves or another young person at risk of suicide.
Phone: 0800 068 4141 (Mon-Fri 10am-5pm, 7pm – 10pm; Sat – Sun 2pm – 5pm)

PETAL (People Experiencing Trauma and Loss)
Provides support to people who have been affected by murder or suicide.
Phone: 01698 324502

‘See Me’ campaign
Aims to reduce stigma of mental health

No Panic
Help and support for panic and anxiety disorders
Helpline: 0844 967 4848 (Everyday 10:00am - 10:00pm, from 3p per minute)
Crisis number:01952 680835 (Available 24 hours per day)
Post: 93 Brands Farm Way, Telford, Shropshire, England, TF3 2JQ

Hearing voices

Hearing Voices Network (Scotland)
This group aims to get rid of the stigma of hearing voices to help sufferers begin their recovery

Intervoice - The International Community for Hearing Voices
This website offers helpful advice on how to deal with hearing negative voices

DHVS - Independent Hearing Voices Website
Provides information for carers and family members as well as providing a forum for people to discuss their own experiences

Help for carers
Carers Trust
Offers 24 hour access for carers of mental illness sufferers to access help

SAMH Community Support Network (CSN) Service
This is to help friends and family caring for a suicidal person. Opening hours Monday - Friday 9am - 5pm.
Phone: 0141 530 1098

Carers UK - Scotland - The Voice of Carers
This charity supports people who care for an elderly relative, a sick friend or a disabled family member (part of Carers UK)
Phone: 0808 808 7777

Addiction and Dependency

Know The Score
Confidential advice about how to tackle drug dependency and addiction
Phone: 0800 587 587 9 (opening hours: 8am - 11pm daily)

Scottish Families Affected By Alcohol & Drugs
This group supports families who have been affected by alcohol and drug misuse.
Phone: 0808 010 1011

Confidential advice about tackling alcohol dependency and addiction
Phone: 0800 7 314 314

Sexual assault

Rape Crisis Scotland
This charity works to provide support and raise awareness of sexual assault as well as pressing for legal action.
Phone: 08088 01 03 02 (This helpline is available every day from 6pm until midnight)

Local rape crisis centre:
Address: 5th Floor, 30 Bell Street, Glasgow, G1 1LG
Office phone: 0141 552 3201
Helpline: 08088 00 00 14

Survivors UK
For men and boys who have been sexually abused or raped. Call the helpline to arrange a counselling session or for advice.
Phone: 02035983898 (Monday – Tuesday 6pm-9pm, Wednesday 12-2.30pm & 6-9pm and Thursday 12-2.30pm)

Women’s Support Project
The website provides a varied list of useful support services